Industries

Archarina for
Field Services.

When a customer calls asking where their tech is, or a job that wrapped this morning still is not billed by Friday, it comes down to the same thing: the office is always a step behind the field. Archarina keeps the whole job in one place, so the minute a tech finishes, you can see it and bill it.

  • Built for field service
  • Field and office on one platform
Field technician in a hard hat working on an electrical control panel

You only make money when your tech is on the job.

A tech can only get to so many jobs in a day. Every hour lost to a wasted drive or a stack of paperwork is one more job they could have done and billed. When the whole job runs on one system, that wasted time shrinks, so the same crew reaches more jobs, and bills for every one.

We understand how your
business runs.

Running a field service business means trusting a team you cannot see. Your techs are spread out across town, each at a different job, and the office only finds out how a visit went once someone gets a chance to say so.

That wait is where it hurts. A tech knows exactly what happened on a job, but it sits with them until the paperwork comes in, maybe today, maybe in a few days. By then the customer is still waiting on a bill, the next job has started, and if anyone calls the office with a question, no one there can answer it.

Archarina closes that gap. The schedule, the job, the hours, and the bill all live in one place, so the minute a tech wraps up, the office knows and the customer can be billed.
Map of field technicians connected from a central dispatch hub

Where you get time and money back.

This is what changes for a field service business once the whole job runs on one system.

Bill the same day the job is done

Today

Work orders come in on paper, invoices go out days later

With Archarina

The finished job becomes an invoice the same day

When the work order turns into an invoice the same day it is done, you get paid sooner, and you stop losing the odd job that never got billed because the paperwork went missing.

Get more billable hours out of every tech

Today

Half the day goes to driving and paperwork

With Archarina

Techs spend more of it on-site, doing the work

With the schedule, the route, and the job all on their phone, your techs waste less time between stops and fit more paying work into the same day.

Send the right tech the first time

Today

Dispatch is a guess, and the wrong tech shows up

With Archarina

You see who is qualified, close, and free

When you can see who is qualified and nearby with time to spare, the right person gets the job the first time, and you stop paying for trips that have to be done twice.

Pay for one system, not five

Today

Separate tools for scheduling, work orders, time, and billing

With Archarina

One system that runs the whole job

Instead of paying for a handful of separate tools and keeping them all in sync, you pay for one. Less cost, and less time lost holding it together.

Questions field service businesses ask us.

It is built for the phone, because that is where your techs are. Pulling up a work order, checking the schedule, writing up the job, and taking payment all happen right at the site, with nothing to learn that takes more than a few minutes.

One system for the whole job, from the
first call to getting paid.

See how Archarina runs your field service business on one system.

Request a demo