The dialer that lives inside your CRM.

Most dialers are a separate tool your team switches to, then copies the call notes back into the CRM by hand. ArcDialer is part of the CRM itself. Your reps call from the queue, see the full lead history as they talk, and log the next step without leaving the screen. Fewer clicks, more conversations.

ArcDialer Communication Command Center on a laptop with call volume, connect rate, follow-up risk, top performer stats, call queue, and AI conversation insights

CRM-Native Calling

The call and the customer, on one screen.

When the call connects, your rep should be looking at the customer, not hunting for their record in another tab. ArcDialer shows the full lead context right next to the call: who they are, the last conversation, the open deal, the next step. When the call ends, the notes and the next step are already in the CRM, because the dialer is the CRM.

Robert Mason on a live call with lead context showing Brightway Solutions, last conversation, open deal, and next step

Smart Queue Management

Your reps always know who to call next.

Outbound teams lose time deciding who to call next. ArcDialer builds the queue for them, ordering leads by priority, follow-up timing, and where each one sits in the pipeline. The rep finishes one call, and the next right lead is already loaded. Your team spends time calling, not deciding who to call.

ArcDialer prioritized call queue with Robert Mason marked NOW, Laura Bennett up next, and David Foster and Emily Carter queued

Single-Screen Power Dialing

Fewer clicks. Faster calls. More of them.

Every extra click between calls slows your team down. ArcDialer puts dialing, call controls, call notes, and the next step on a single screen. Reps move from one call to the next without digging through menus or switching tools. More calls, more conversations, in the same hours.

ArcDialer single-screen dialer with keypad, call controls, and one-tap call notes for connected, voicemail, and callback

Dials Vs Live Connect

Track real conversations, not just dial counts.

A team can make hundreds of dials and still have very few real conversations. ArcDialer separates dials from live connects, so you can see true connect rates and which reps are actually getting through. Every call is recorded and logged on its own, so the numbers stay accurate without anyone touching a spreadsheet.

ArcDialer dials versus live connects dashboard showing 248 dials today, 71 live connects, 28.6% connect rate, and automatic call logging

Industries We Serve

Built for businesses that move money at scale.

SaaS & B2B Sales

SDR teams running high-volume outbound, sequences, and follow-ups. ArcDialer keeps every call, note, and next step inside the CRM, so pipeline activity is always current.

Real Estate

Agents and inside sales teams managing constant callbacks and lead follow-up. ArcDialer prioritizes the queue and logs every conversation against the right contact automatically.

Insurance & Finance

Telecalling teams handling renewals, callbacks, and high call volumes. ArcDialer tracks every call and recording in one place, with full visibility into agent activity.

Recruitment & Staffing

Recruiters working candidate and client outreach all day. ArcDialer loads the next call automatically and keeps every conversation tied to the right record.

See ArcDialer run a full calling workflow.

See how CRM-native calling, smart queues, single-screen dialing, and live-connect tracking work together on one platform.