Keep your sales organized, optimize every step of sales cycle, and win customers.
It's all about leads and customers. Understand who they are and what they need, then make well-informed decisions to nurture them through robust interactions. Gain a complete view of all customer interactions right here!
Easily track how opportunities/leads move through the sales cycle over time. Identify any roadblocks or areas needing special attention. Refine your strategy for faster sales!
Research shows that companies with integrated sales, marketing, and customer service drive revenue growth. With ArcCRM, you get exactly that. Every stakeholder sees the same data and operates on the same playbook to build a better customer experience.
Connect with your customers at the right time with the right deal to build lasting relationships. Identify user behavior, preferences, and engage them through personalized interactions to increase your customer retention rate.
Automate time-draining activities in sales reps' day, such as sending follow-up emails and thank you notes. Similarly, automate the process of alerting them to their next actions due in response to a user—e.g., calling a lead when they fill out a contact us form.
ArcCRM is easy to set up and simple to navigate. With self-help prompts at every screen, users are guided through with minimal learning curve. All you need to do is set up your own sales funnel, add leads, and get started.
The all-in-one functionality to keep your sales and marketing teams focused
Pipeline Management
Customize your pipeline to reflect the stages in your sales
cycle. With this setup, you'll know exactly at what stage
every opportunity or lead is in your sales process.This gives
you a heads up on who to follow up with next and the next
steps your sales reps need to take to drive leads through the
pipeline.
ArcCRM provides a complete overview of your sales cycle and
the activities your sales team pursues.
Unified Contact Management
A one-stop centralized place for your sales reps and customer
service reps to quickly access customer data to drive better
conversations with them. Every stakeholder in the loop is
fully aware of customer's entire history, and sees what every
other see.
A customer's full journey is captured
on ArcCRM's contact management platform—from the initial step
to their journey until date. Utilize this data to optimize
your marketing efforts and make informed decisions.
Personalized Communication
Build campaigns that address customers' specific needs to
establish a personalized connection with them with them.
Likewise, be swift in reaching out to new opportunities. You
can automate nurture sequences and other follow-up
communications through drip campaigns
Use ArcCRM's prebuilt email templates to speed up engagement
with prospects and other target groups. You can even schedule
emails if your prospects are based in different time zones.
This
small business CRM software
comes with built-in dialer to help sales rep connect with
leads instantly.
Actionable Insights
Name any report and you'll find it in ArcCRM. From forecasting
sales to predicting future revenue and tracking conversion
rates to analyzing historical sales performance, ArcCRM's
insights help businesses optimize their sales and marketing
workflow for better outcomes, mainly profitability.
The sales and marketing dashboard helps leaders identify
winning sales strategies, best-performing campaigns, and
uncover bottlenecks. Additionally, users can create custom
reports to track any custom metric.
Carefully crafted for your industry
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Distribution
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Non Profit
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Manufacturing
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Retail
John Mckensey
Mallol Arquitectos
As a manager, it’s very important for me to be able to see the sales pipeline and overall performance of my sales team. Before ArcCRM, I was exporting from my old CRM to Excel to actually get any insight into the overall sales and revenue of the team. Now, I’m able to see anything and everything I need from the ArcCRM dashboard, no manual manipulation required.
- Susan Kelvin
ArcCRM is a cross-functional action-based CRM to build value-added relationships with customers throughout their journey.
Download NowFrequently Asked Questions
Need answers? Find them here..
a. Built-in phone and email
b. Identify the best leads
c. Clear visibility of sales funnel
d. Have relevant conversations
e. Effective handling of sales pipeline
f. Automated actions using workflow